00355729
PROFILE:
Strategic and dynamic CIPD-qualified people professional with over seven years of experience across financial services and regulated industries. Adept at driving people strategies that support business transformation, organisational effectiveness, and cultural alignment. A confident advisor to senior stakeholders, I bring depth in employee relations, HRIS optimisation, policy development, SMCR compliance, and talent management. Known for delivering high-impact results across HR programmes while fostering inclusive and performance-driven cultures.
SKILLS:
- Human Resource Management
- Senior stakeholder engagement
- Employee relations
- Engagement and retention
- Data analysis and evaluation
- Communication
- Project management
- HRIS Implementation
- Talent management and development
- TUPE transfers
- HR process improvement
- Mentoring
CAREER HISTORY:
2020 – Present
Financial Services
March 2024 – Present
Associate Director – HR
- Advise senior leaders across global regions on a range of HR matters, using data and metrics to inform strategic decisions around talent, performance, and workforce planning.
- Drive employee engagement initiatives, resulting in year-on-year improvements in engagement scores through targeted strategies and action planning.
- Review and update HR policies to ensure ongoing compliance with legal requirements and alignment with best practices, supporting a fair and consistent employee experience.
- Manage and develop two HR Administrators by setting clear KPIs and quarterly objectives, increasing operational efficiency and improving internal HR service delivery.
- Align people strategy with business goals, partnering with leadership teams to improve employee retention, organisational capability, and overall performance.
- Champion Equality, Diversity and Inclusion (ED&I) by embedding inclusive language, behaviours, and practices across the organisation through cross-functional collaboration.
- Partner with finance and operations teams, supporting the HR Director in forecasting budgets, optimising benefits, and delivering cost-effective people solutions through process improvements and relationship-building.
June 2021 - March 2024
Senior Associate – HR
- Maintained and optimised the HRIS platform (SAGE), managing data integrity, system upgrades, and GDPR compliance.
- Delivered day-to-day HR support across multiple jurisdictions, handling employee relations cases, onboarding, and general advisory with a focus on consistency and compliance.
- Acted as the first point of contact for employee relations queries, handling disciplinaries, grievances, and performance cases with discretion.
- Led end-to-end recruitment for all roles, working with hiring managers to define role requirements, optimise and streamline onboarding reducing time-to-hire by 30% and enhancing candidate experience.
- Conducted exit interviews and reported on retention trends, feeding insights into workforce planning strategies.
- Assisted with year-end processes and compensation reviews, ensuring data readiness.
- Provided project support across key HR initiatives, including policy audits, SMCR updates, and wellness program delivery.
October 2020 – May 2021
Financial Services
Senior HR Advisor
- Acted as a trusted advisor to senior leaders on complex employee relations matters, including grievances, disciplinaries, and restructures.
- Supported organisational change initiatives such as redundancies and workforce realignment projects.
- Collaborated with legal and compliance teams to enhance people policies and drive process improvements.
- Led flexible working reviews and championed hybrid workforce strategies.
- Contributed to talent and succession planning, and performance management.
August 2019 – September 2020
Financial Services
HR Advisor
- Provided day-to-day HR support across the full employee lifecycle, advising managers on HR policies and procedures, managing employee relations issues, and ensuring consistent, compliant HR practices in line with organisational objectives.
- Worked with line managers on recruitment strategies for each vacancy, ensuring alignment with departmental needs and organisational goals.
- Built and maintained strong relationships with recruitment agencies to enhance brand visibility and attract high-quality candidates with relevant skill sets.
- Worked closely with payroll, supported salary reviews, and contributed to compensation benchmarking.
April 2019 – August 2019
Investment Management
HR Advisor
October 2018 – March 2019
Banking
HR Support Specialist
March 2018 – October 2018
Financial Services
HR Advisor
November 2017 – March 2018
Financial Services
HR Advisor
December 2016 – October 2017
Insurance
HR Assistant
July 2013 – November 2016
Insurance
L&D Coordinator / HR Assistant
EDUCATION:
June 2018 – December 2019
CIPD Level 5 Associate Diploma in People Management
January 2001 – December 2006: High School
10 GCSE’s A – D
References Available Upon Request
To view other CV's please click here.