00023230

EDUCATION:

• Levels - 3
• CSE’s - 4

CAREER HISTORY:

July 2022 - March 2025

Banking

Senior Payments Officer

• Main achievements include learning the approval job and understand the new MX format
• Monitoring payments queues for payments both in and out checking formatting.
• Manual payments entering payments in Montran and SAA.
• Processing FX payments and deals.
• Entering MT103, MT202 and MT202C in Swift Alliance.
• Second checking payments in various queues approving, manual payments and FX rate checking
• Posting account journals
• Understanding of MT and MX messages
• Repair of NAK'D payments in swift alliance
• Ideas for various improvements to working practices eg POP codes missing from payments to the UAE. The clients didn't not have a field 77B to input, so we got them to use field 70. This cut the queries down by 95 per cent
• Helping with cross training and a point of contact to help others with queries
• Liaising with relationship managers to release urgent same and next day payments

January 2022 - June 2022

Banking

Payments Officer

• Internet banking, looking after payments made over the Internet by clients and processing them.
• Bulk payments, processing manual payments sent into the bank by clients, checking balances and signatures.
• Clearing recs items including charges.
• Processing FX deals, including ordering FX deals, also processing and checking deals made by the dealing team.
• Sending MT202 on behalf of the settlements team

August 2018 - October 2021

Banking

Payments Officer

• Main achievements include learning the correspondent banking queue and a new system in T24
• Queue monitoring of incoming and outgoing correspondent bank payment including MT103 and MT202 payments.
• Repairing and checking correct formatting.
• Manual payment input using T24 and swift in all currencies.
• Repair of NAK’D payments in swift, checking errors and amending.
• Input of Swift Payments via MT103, MT202 and MT202C, also target Payments
• Claiming of Charges both in and out via MT191.
• Clients’ payrolls using in house system, plus maintenance of client information held in T24.
• Ideas for various improvements eg an update to a duplicate payroll which had the same numbers for different currencies.

March 2015 - June 2018

Financial services

Senior Back Office Administrator

• Swift payments, also including using in house systems to debit, credit, and transfer funds from client’s accounts.
• Cash Management, preparing daily figures with for major currencies (GBP, USD, and EUR), agreeing figures with partners and agreeing and managing SWAPS.
• Debit card, taking monies via debit cards for client using payment card services.
• Liaising with front office to deal with clients and managing the client’s needs.

January 2011 - November 2014

Banking

Treasury Back Office

• Swift payments, via Bankline, swift clarity (MT103,202), SAP payments via Bankline. Also including using in house systems to debit, credit, and transfer funds from client’s accounts.
• Checking maturing funds, fixed deposit, rollovers, new deposits, FX deals and payments, to make sure the information is correct and that there are no care codes which would not allow the payment to be sent.
• Input the daily FX rates onto the in-house systems.
• Reconciliation’s including all Sterling Nostro recs and currency recs. The recs are mainly manual using in house systems.
• Cheque payments, the drawing of cheques from client’s accounts.
• Static data processing, including account opening and account amendments.
• Cheque paying in, paying in all BAU cheques both manually and via in house systems (CDM).
• Static data processing, including account opening and account amendments.
• Audit letters and valuations, producing letters to clients and accountants for account specific information.

New Fund Release:

• Processing fund specific transaction bookings.
• Processing daily banking.
• Completing daily controls.
• Good understanding of compliance and FSA regulations.
• Liaising with other areas, with regard to application errors and processing delays.
• Systems include Sales logic and Excel.

December 2006 - June 2009

Investment banking

Outsourcing Income Analyst

• Pay daily dividends/coupons and bonds across all markets, including checking ex/record/pay dates. Ensuring that the rates are correct and checking to Bloomberg and FTS Info.
• Processing of accruals and daily monitoring of funds received, using in house systems.
• Chasing and liaising with various custodians to ensure the timely receipt of funds owed to clients, or to find out a resolution time. This was undertaken by email and phone.
• Using custodians’ systems to monitor funds and source income payment rates.
• Ensure that all cash entries are correctly matched, liaising with the Reconciliation’s team to ensure this is completed in a timely manner.
• Produced weekly statements for the clients advising any outstanding items (over 30 days old) and the latest information available, including any resolution dates.

April 2006 – December 2006

Asset Management

Outsourcing Income Processing Team

• Pay daily dividends/coupons and bonds across all markets, including checking ex/record/pay dates. Ensuring that the rates are correct and checking to Bloomberg and FTS Info.
• Management Fee Processing-Liaising with other departments to ensure fees are processed in a timely manner and have funds available.
• Creation/Liquidation Processing-Inputting creation/liquidation figures in a timely and accurate manner both provisional and final.

June 2002 - April 2006

Financial services

Cash Management Administrator

• Cheque Processing – Applying receipt of funds to outstanding debtors for PEP, ISA, Unit Trust and OEIC deals, in a timely and accurate manner and within FSA regulations.
• Treasury Reporting – Collating figures and compiling a spreadsheet showing funds available. This includes account balances, Creation and Liquidation figures, CHAPS payments and incoming TT receipts.
• Debtor Chasing – Chasing Agents/Clients for outstanding Money, which includes phoning clients on settlement date to confirm payment of funds.
• Trustee/Customer Liaison – Agreeing Creation and Liquidation figures with the trustees, incorporating Trade +4 and Trade +1 settlement dates.
• CHAPS Payments – Process all payments due each day ensuring deadlines are always met, using Bankline, Business master and Roy line.
• Banking – Agreeing all Banking and ensuring it is completed in time for collection.
• Investigation and Resolution of Enquires, including in house and external client enquiries, which includes Reconciliation’s queries and Asset Control queries.
• Re-issuing of Repurchase, Transfer Out and Commission Deals. This is by CHAPS or Cheque payment using in house systems.
• Breach reporting-In line with FSA regulations, when a breach has occurred, this is reported to the relevant officer, so the client can be made aware that a regulatory breach has occurred. This should be reported within 24 hours of the breach.
• Successful transition from engineer back in Banking.
• Incorporating a back-office function from a different Administrator for a large Corporate Company.

September 2000 - February 2002

Telecoms

BT Engineer

• Face to face communication with both customers and colleagues.
• Use of in-house applications to log and record information regarding incidents/faults.
• Locating and correcting faults on internal and external lines.
• Provision of lines for Residential and Commercial clients.

September 1986 - September 2000

Banking

October 1998 – September 2000

International Services Assistant

Working within International Banking Unit, dealing with all International requirements for both Retail and Corporate Customer.

• Processing International Payments.
• Booking exchange rates on the money market.
• International payment queries (specifically payments that had not reached their destination).
• Processing of Lodgements and Cheque Negotiations, which required a high level of accuracy.

March 1994 - October 1998

Corporate Banking Officer

Assisting a Corporate Manager with a portfolio of clients with an annual turnover ranging from £100K to £10M.

• Account maintenance.
• First point of contact for customers enquires.
• Opening and Closing Accounts.
• Gathering information in order that deadlines on Head Office reports are adhered to.
• Maintaining Sales and Marketing information required for the Team targets.
• Basic knowledge of Accounts and Debenture Figures.

September 1986 – March 1994

Customer Services Manager

In 1992 I was given the challenge of taking over a Sub-branch of Barclays Bank; I was directly responsible for maintaining a good level of service and four staff.

• All aspects of day-to-day running of the branch.
• Bulk ordering of both sterling and foreign currencies to ensure sufficient levels where maintained.
• Driving the sales focus for the branch, initiating product awareness for staff members.

To view other CV's please click here.