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Senior Director, Co-head of HR

00352506

PROFILE:

A pragmatic results-focused HR leader, with a strong background in creating and implementing HR strategies and solutions, while focusing and supporting on business objectives, talent and performance management and creating opportunities for HR transformation and a culture of continuous improvement.

A proven record of cultivating valuable relationships and stakeholder engagement to identify, develop and implement data driven HR initiatives that attract, grow and retain talent and improve engagement.

SKILLS:

  • Strategic HR Planning
  • Employment Law & Relations
  • Leadership and Coaching
  • Compensation and Benefits
  • Talent Management
  • Performance Management
  • HR Policy Development
  • DEI

CAREER HISTORY:

July 2023 – Present

Banking

Senior Director, Co-head of HR

Head of HR, reporting to the London General Manager.

  • Developed and implemented the HR strategy, covering DEI, engagement, talent and performance management and HR transformation via continuous improvement.
  • Founded an employee people committee focusing on inclusion and belonging to create a more open inclusive culture, resulting in an employee engagement score of 70%.
  • Established a level and career progression framework, promotion framework, and data driven benefits review.
  • Part of senior leadership team, providing HR SME knowledge and coaching & advising senior leaders on all people issues.
  • Conducted thorough review of HR processes and policies to ensure compliance with regulations, employment law changes and best practice, resulting in identification of areas of improvement and cost saving in work hours of over 20 hours per week.
  • Conducted research and analysed trends to execute best practice on family policies, remuneration and benefits to aid retention and attraction.
  • Created a proactive HR team, which met business needs.

January 2023 – July 2023

Trading and Pricing

Senior HR Business Partner

Senior HR Business Partner, influencing and implementing best practice across IT, the largest business area, supporting the CTO.

  • Coached and advised senior leaders on ER issues, employee engagement, workforce planning by identifying talent and building effective people capabilities.
  • Worked with the HR Director on HR strategy, to ensure the key deliverables were met during the year, aligned to business objectives.
  • Worked with the recruitment team to ensure new employees were in place, for key projects, 40 IT positions over a 6-month period.
  • Assisted the HR team to develop and keep HR policies and procedures up to date in line with current legislation and best practice.
  • Managed the annual pay review cycle for IT, a headcount of c200.

September 2021 – December 2022

Business Management

Director, HR & Talent

Maternity cover, reporting to the CHRO, leading an HR team of nine.

  • Developed and implemented an HR strategy that aligned with the Talent team mission and overall business objectives.
  • Coached and advised the leadership team on employee development and ER issues.
  • Developed and implemented a talent and succession framework within the business function teams, to aid retention, grow talent and mitigate risk.
  • Implemented an apprenticeship programme to utilise the levy and introduce a diverse pool of talent to the business, on boarding 5 apprentices in year one of the programme.
  • Oversaw HR operational effectiveness and ensured continuous improvement to streamline processes and become a proactive HR team.
  • Managed HR budget.

June 2021 – August 2021

Financial Services

Senior HR Business Partner

Covered for the Global HR Business Partner on sabbatical. Reported to the Global Head of HR.

  • Consulted and coached senior leaders to support the business vision and overall objectives.
  • Worked with the Global Head of HR, on the groups HR strategy, including the transformation of the HR department.
  • Management of HR team supporting the Retail division, based in London, Australia, USA and Poland.

February 2020 – April 2021

Trading and Pricing

Senior HR Business Partner

Maternity cover as strategic Senior HR Business Partner, supporting the CTO, CCO & CRO.

  • Fostered valued relationships with C-Suite stakeholders, in a proactive role initiating, designing and executing people solutions.
  • Challenged and coached senior leaders on how to engage employees, drive strategic workforce planning and identify talent and build effective people capabilities.
  • Delivered solutions and tailored HR programs to support employee engagement and retention, improving the engagement score by 8 points.
  • Worked with HR Director on HR strategy, including implementing a promotion framework, to provide a transparent career progression structure.
  • Led the annual talent review exercise to provide a structured overview of key talent, successors and poor performers and ensured follow-up of any gaps, topics and issues.

November 2014 – December 2019

Banking

Head of HR & Learning Services

Part of HR Senior Leadership team helping to develop HR strategy aligned to business needs.

  • Led and created a skilled HR team of five members to provide a first-class service and fostered valuable relations with key stakeholders across the business.
  • Delivered effective management of the learning budget of £250K.
  • Reduced hiring time from 30 to 15 days and cost by £15Kpa in first year.
  • Built HR compliance and drove cultural change by meeting new requirements of Senior Manager Regime, MIFID II, and GDPR.
  • Implemented and embedded a new HRIS.
  • Drove HR transformation, through continuous improvement, up-skilling team, leveraging HR data to help deliver change and introducing employee self-service measures.

March 2014 – September 2014

Telecommunication Services

HR Business Partner

HR Business Partner supporting two General Managers and their senior leadership teams, whilst going through a cultural change programme.

  • Established a talent pipeline by mapping capabilities and bridging gaps while evaluating individuals against role competencies.
  • Spearheaded year-end moderation and remuneration, with key stakeholders.
  • Reduced the number of temporary managers by 18 over a 3-month period, by working with the resourcing team to drive recruitment.
  • Coached, challenged, and advised two General Managers and their senior leadership teams to build efficiency and meet strategic plans.

May 2013 – March 2014

Financial Technology

HR Business Partner

HR Business Partner reporting to an HR Director, working on key HR strategic and operational projects.

  • Attained 98% take-up of new employee contract via re-issue, harmonisation project.
  • Implemented HR shared service centre, streamlined and mapped HR processes to build HR credibility and set SLAs to meet business needs.
  • Formulated and introduced first handbook and HR policies for employees across UK, Netherlands, Singapore, and USA.
  • Worked with HR Director on people engagement strategies to increase engagement.

June 2007 –May 2013

Investment Management

Group HR Manager

Directly reported to HR Director and led an HR team of nine members.

  • Delivered future pipeline of investment managers by creating a graduate recruitment scheme which resulted in an intake of 12 graduates per annum.
  • Reduced recruitment fees by 5% and attained £360K savings within first year through successful negotiations of national contracts.
  • Re-claimed and secured £100Kp.a training fees through the incorporation of leaver workflow processes.
  • Management of employee benefit providers.

References Available Upon Request

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