Head of Operations
City of London
Permanent
£130,000 - £150,000
cer Financial are working alongside a bank who are based in the City Of London. They are seeking a head of operations to join their team on a permanent basis.
The Responsibilities of Head of Operations will include:
- Ensure business change projects are delivered in line with directions from ExCo level.
- Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency, and value for money.
- Balance resources between different areas e.g. reallocating headcount and budgets, but within overall approved resources for the year.
- Contribute to the development of business unit strategy by providing opinion on potential improvements for services and an assessment of the existing situation and anticipated changes in the external environment.
- Manage departmental budgets including approval of invoices and quotes within mandate. Escalate out of budget items to the HoF for approval.
- Sign off capital expenditure within budget. This includes approving purchase or sell decisions for desktop computers, laptops, departmental equipment etc.
The Successful Head of Operations will have:
- Good understanding of regulation and compliance within organisations authorised by the FCA and PRA. Comfortable with a smaller organisation culture and pace. Cultural fit, hands on practical/pragmatic approach.
- Familiar with and comfortable working within a multi-cultural organisation and customer base. 5-10 years’ experience in various roles.
- Experience of outsourcing, business continuity/operational resilience, Project Management, UK GDPR, Privacy and Data Protection, Risk Management, Cybersecurity, and Information Technology infrastructure.