KYC/AML & Customer Services Officer
London – office based
Permanent
Up to £35k
cer Financial are working alongside an international bank, who are based in London. They are seeking KYC/AML & Customer Services Officer to work with them on a permanent basis.
Responsibilities
- Support customer onboarding and ongoing KYC reviews for individual and corporate clients.
- Collect, verify and maintain customer due diligence documentation.
- Assist with AML screening, sanctions checks and customer risk assessments.
- Respond to customer enquiries and assist with account-related services.
- Support domestic and international payment processing.
- Assist with account opening, maintenance and general banking administration.
- Maintain accurate records and support reporting, reconciliations and data entry.
- Escalate compliance concerns and operational issues to senior colleagues.
The candidate:
- Degree-level education or equivalent experience.
- Some experience in KYC, AML, customer service or banking operations.
- Basic understanding of KYC, AML and customer due diligence requirements.
- 1–2 years' banking or financial services experience preferred.
- Exposure to customer onboarding, sanctions screening or payments is desirable.
- Flexible approach and willingness to support different banking functions.